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Responsibilities

Tasks

• Direct staff
• Evaluate daily operations 
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Plan and organize daily operations
• Establish and implement policies and procedures
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Provide customer service
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support