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Help desk technician

Posted by: Dallx Inc
Posting date: July 05, 2024      Closing date: December 04, 2024
Posting date: July 05, 2024
Closing date: December 04, 2024
 
Job location: Scarborough - ON, Canada
 
Salary: $29.00/hour
 
Vacancy: 1
 
Job category: Others
Job id: 20240705-165142

Job description:


Salary: $29.00 / hour

Work Location: 57 Bellamy Rd S, ScarboroughON M1M 3P3

Vacancies: 1

Terms of employment: Permanent, Full time 35 hours/week

Start Date: As soon as possible

Employment conditions: Day, Evening, Morning, Overtime, Weekend

 

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service
  • Manage incidents

Experience and specialization

Computer and technology knowledge

  • Intranet
  • Servers
  • MS Office
  • MS Windows

Additional information

Work conditions and physical capabilities

  • Repetitive tasks
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management

 

How to apply

By email

wiilumber@gmail.com

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