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End User Support Technician

Posted by: Future-Tech Canada
Posting date: August 01, 2024      Closing date: August 01, 2025
Posting date: August 01, 2024
Closing date: August 01, 2025
 
Job location: Saint John - NB, Canada
 
Salary: $25.00 /hour
 
Vacancy: 1
 
Job category: Technician & Mechanic
Job id: 20240801-175836

Job description:


Job details

  • Location : Saint JohnNB E2J 3W9
  • Workplace information : On site
  • Salary : 25.00 to 27.00 hourly (To be negotiated) / 30 to 35 hours per Week
  • Terms of employment : Permanent employmentFull time
  • Start date : Starts as soon as possible
  • vacancies : 1 vacancy

 

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Attention to detail

Personal suitability

  • Accurate
  • Organized
  • Team player
  • Ability to multitask
  • Time management

How to apply

By email

anastavrez@gmail.com

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