Job description:
Duties:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Manage incidents
Additional Duties:
- Provision new end-user accounts for the ComsenseOnline hosted environment.
- Assist the Cloud team with weekly price book updates in the ComsenseOnline hosted environment.
- Assist the Cloud team with quarterly pre-release and public-release application updates in the ComsenseOnline hosted environment.
- Assist the IT team with internal IT projects.
- Assist the Cloud team with IT projects in the ComsenseOnline hosted environment in Microsoft Azure.
Location:
67 Mowat Ave. suite 300, Toronto, ON M6K 3E3
Terms of Employment:
Permenent Fulltime, 35.00 to 40.00 hours per Week
Employment Condition:
Day, Evening, Morning, On Call, Overtime, Weekend
Languages:
English
Education:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Network and system administration/administrator
Experiance:
1 year to less than 2 years
Experience and specialization:
Computer and technology knowledge
- Shell script
- Device drivers
- Networking security
- Servers
- Desktop applications
- MS Active Directory
Transportation/travel information
Own transportation
Personal Suitability:
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
How to apply:
By Email:Jobs.comsense@comsenseinc.com
How-to-apply instructions
Here is what you must include in your application:
