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Job description:

Blackbird Security is rapidly emerging as Canada's premier provider of professional security services, boasting an expansive operational footprint across the country. We serve clients across a broad spectrum of industries. With our comprehensive offerings, we combine the flexibility and personal touch of a small business, exceeding security expectations regardless of business stage, location, or size. A testament to our success is the dedication of our employees, and we are committed to providing them with top-tier training and career advancement opportunities. Blackbird Security combines the energy of a startup with the resources of a large corporation. As a company, we treat our employees like family, offering competitive pay, a comprehensive benefits package, and engaging company events.

We are looking for an Information & Assets Manager to join our thriving team. As the Information & Assets Manager, your responsibilities span both reporting oversight and operational support, ensuring that our company assets are properly maintained and tracked across Canada. You will play a critical role in ensuring efficient operations and effective asset management across our organization.

Employer Information

Company name: Blackbird Security Inc.

Website: www.blackbirdsecurity.ca

Business Address: 1385 W 8th Ave #310, Vancouver, BC V6H 3V9

Position Description

Position: Information & Assets Manager

Type of employment: Full time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 1385 W 8th Ave #310, Vancouver, BC V6H 3V9

Salary and Benefits

Competitive Wages ($34.90 per hour)

Health Benefits

Industry Leading Training

Mentorship from Experts

Generous Vacation Allowance

Flexible Working Hours

Work/Life Balance

Staff Events and Get Togethers

Role and Responsibilities 

• Overseeing the reporting team, ensuring accurate and timely reporting processes.
• Supporting and providing guidance to Board Members on necessary changes based on report insights, while communicating and coordinating with other departments.
• Reviewing and auditing all reports ensuring that processes and reports are being done (including retail, mobile, patrol, etc.), and providing monthly reports to the Board Members covering asset management structure and related changes.
• Overseeing the purchase and distribution of uniforms for guards, and reporting on the recovery and collection of uniforms.
• Overseeing uniforms processes including purchasing and distributions of uniforms, reporting on recovering and collection and ensuring uniforms are maintained up to hygiene standards.
• Overseeing, tracking, and reporting on all company asset management, including but not limited to vehicles, uniforms, credit cards, and other items across Canada.
• Coordinating and managing all site and client specific equipment (ex. Monitors, body cameras, radios, etc).
• Overseeing vehicle maintenance, coordinating maintenance schedules with Mobile Managers and ensuring that all vehicle insurance is up to date and coordinating repairs and services for vehicles where needed.
• Analyzing report findings to identify areas of improvement and providing recommendations to address issues as needed.
• Communicating to ensure that reports and data are understood accurately and consistently across various work teams and stakeholders.
• Providing support to any additional operation functions and teams where needed.
• Actively involved in Operations which includes but is not limited to:
  • Working closely with the Mobile team;
  • Performing daily audits on TrackTik tours;
  • Reviewing and following-up on tours/token scans; and
  • Troubleshooting issues and directing mobile team to make corrections with tours
• Communicating or delegating report related tasks to the reporting team, as the main point of contact company-wide for reporting.
• Reviewing incident reports from our Mobile team:
  • • Following up in WhatsApp groups to encourage good work OR providing feedback; and
    • Following up with clients OR ensuring that the correct client communication is sent by the relevant teams.
    • Ensuring guards are completing the Vehicle Inspection Reports accurately and as required.
• Maintaining your current duties for your direct reports which includes but is not limited to:
  • Participating in regular audits of reporting groups.
  • Compiling data and assessing productivity of the department and certain reporting o groups.
  • Compiling and sending various reports/presentations to internal stakeholders.
  • Reviewing and editing daily reports from employees in WhatsApp.
  • Checking in with employees and managers to get clarification on reports or details as o needed.
  • Ensuring that all client communication is handled within the prescribed deadlines.
  • Communicating with clients effectively and professionally
  • Assisting with general administration, systems administration, and ad-hoc projects as required.

Education, Skills and Competencies Required

Education/Experience: Minimum 1-2 year of experience or completion of college or other program in administrative field.

Communication Skills: Excellent verbal and written communication abilities.

Organizational Skills: Strong ability to organize, multitask, prioritize, and work under pressure.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn new software.

Interpersonal Skills: Good interpersonal skills to interact with a diverse group of people, including staff, management, and external partners.

Attention to Detail: High level of accuracy and attention to detail.

Problem-Solving Skills: Ability to identify and resolve problems efficiently and effectively.

Discretion: Capable of handling sensitive and confidential information with discretion.

Proactive: Takes initiative and works well independently as well as part of a team.

Adaptability: Flexible and able to adapt to changes in workload and tasks.

Punctuality and Reliability: Must be dependable, timely, and reliable, especially in responding to urgent security needs.

Ethical: Strong ethical standards and integrity are essential in a security-related environment.

How to apply?

To apply for this exciting opportunity, please submit your resume tojobs@blackbirdsecurity.ca

Why join Blackbird Security?

Our company culture is built on the core values of Respect, Integrity, Teamwork, and Adaptability. These values guide our operations and create an environment that our team is proud to be a part of. Our vision is to be the most customer-centric security company in North America, offering unparalleled protection to the communities and businesses we serve. As a member of our team, you'll be an integral part of this mission.

We champion diversity and inclusivity. Our commitment to treating all individuals with respect and dignity is woven into the fabric of our operations. We believe that everyone, irrespective of their background or identity, should have the opportunity to thrive and reach their full potential within our company. We ensure a fair, inclusive, and welcoming workplace, where discrimination, harassment, or violence is not tolerated. Regardless of race, ethnicity, religion, gender, age, disability, marital status, economic status, or sexual orientation, all members of our team are valued and respected.

Our commitment to sustainability is steadfast. We are dedicated to minimizing our carbon footprint through eco-friendly initiatives, from paperless processes and remote working to our goal of transitioning to fully electric vehicles by 2025.

We are proud members of the Green Business Bureau, staying updated on sustainability in business and adhering to evolving sustainable standards and expectations.

Join Blackbird Security and be part of a team that values respect, diversity, and sustainability while delivering outstanding security services.