Job description:
Canco 194 Hollywood is looking for a motivated and dedicated Assistant Store Manager to join our team in Kelowna. In this role, you will assist the Site Manager in overseeing daily store operations and ensuring a smooth and efficient environment. We value diversity and inclusivity and are seeking someone who shares our commitment to creating a supportive and welcoming workplace. The ideal candidate will demonstrate strong leadership skills and the flexibility to manage weekend shifts, supporting the team to ensure seamless daily operations.
Employer Information
Company’s Legal Name: 1410739 BC LTD
Company’s Operating Name: Canco 194 Hollywood Market
Website: www.cancopetroleum.ca
Business Address: 544 Hollywood Road South, Kelowna BC V1X3T3
Position Description
Position: Assistant Store Manager
Type of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: 544 Hollywood Road South, Kelowna BC V1X3T3
Salary and Benefits
Salary: $41.00 per hour
Vacation Pay: 4%
Overtime available; Stable & full-time employment
Work-life balance through flexible and accommodating work environment
Career advancement opportunities
Job Responsibilities
- Operations Support: Assist the Site Manager in operational planning and oversee daily store functions to ensure a smooth and efficient customer experience.
- Team Supervision: Supervise staff activities, delegate tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
- Inventory Management: Oversee inventory control and product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
- Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
- Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
- Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
- Supplier Negotiation: Negotiate with suppliers and vendors to obtain competitive pricing and establish strong relationships for reliable merchandise and fuel supply.
- Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
- Budget Management: Assist in budget oversight, monitor daily sales reports, control cash flow, and authorize expenditures within pre-defined limits to support store profitability.
- Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
- Hiring and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
- Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
- Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
- Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
- Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
- Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.
Job Requirements
- Education in business or a related field would be an asset
- Proven experience in a supervisory or management role, ideally in retail or customer service.
- Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
- Exceptional communication, organizational, and problem-solving abilities.
- Flexibility to work weekend shifts and adapt to the store's needs.
How to apply?
Email: Canco194kelowna@cancopetroleum.ca
In Person: 544 Hollywood Road South, Kelowna BC V1X3T3
