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Responsibilities

Tasks

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Supervise other workers
• Train staff
• Train other workers
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field