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Work setting

• Help desk
• Consulting firm
• Software company

Responsibilities

Tasks

• Design, develop and implement information systems business solutions
• Assess physical and technical security risks to data, software and hardware
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• JavaScript Object Notation (JSON)
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Credentials

Certificates, licences, memberships, and courses 

• Information technology infrastructure library (ITIL) Certification
• Microsoft certified technology specialist (MCTS)

Experience and specialization

Computer and technology knowledge

• Hyperion
• Security software
• Programming software
• HTML editing software

Area of work experience

• Project implementation
• Information technology (IT) service delivery

Area of specialization

• Development
• Business process management
• Testing
• Business methods analysis

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent written communication
• Judgement
• Innovation
• Analytical