Job description:
Café Manager (NOC 60030)
Employer: Grassroots Cafe Inc.
Employer address: Unit 15 - 5440 Argyle St, Port Alberni, BC V9Y 1T7
Position name: Café Manager
Location of work: Unit 15 - 5440 Argyle St, Port Alberni, BC V9Y 1T7
Nature of position: Permanent, full-time (40 hours per week).
This position will require shift work, which includes daytime and evening hours on weekdays and weekends.
Wage: 46,800 per annum
Vacation: 4% in lieu of paid vacation days
Language required: English, spoken and written
Other benefits: Free parking available. May receive an annual performance-based bonus, at the sole discretion of the business owner. May receive gratuities from customers.
How to apply: Please send your cover letter and resume by email to management@grassroots-cafe.ca.
JOB DUTIES. The following duties will be performed in this position:
- Plan, organize, direct, control and evaluate the operations of the cafe;
- Together with owner of the cafe, determine the type of products to be offered;
- Implement operational procedures;
- Recruit staff and oversee staff training;
- Set staff work schedules and monitor staff performance;
- Control inventory, monitor revenues and modify procedures and prices;
- Resolve customer complaints and ensure health and safety regulations are followed;
- Negotiate arrangements with suppliers for food and other supplies;
- Assist with setup of future locations in terms of staff hiring and training, as well as operating procedures.
REQUIREMENTS. The successful applicant will possess, at a minimum, the following skills and experience:
- At least two years of experience working in a cafe, restaurant, bar or similar establishment, with at least one year being in a management role.
- Extensive experience in specialty coffee, including types of coffee beans, growing regions, roast levels, brewing methods, equipment, and culture.
- Leadership and team management skills, including training and motivating a diverse team to achieve high performance and maintain a positive, inclusive work environment.
- Strong customer service skills, including the ability to engage with customers, resolve complaints, and provide a satisfying experience.
- Strong communication skills and attention to detail.
- POS experience and experience with computers as necessary to effectively carry out the position.
- Affordable, private accommodation available if desired by the candidate.
We would like to thank you for your interest in this position. However, only those selected for an interview will be contacted.
