Job description:
DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the Globe since 1986 and more than 1,200+ Team members across more than 30 locations. When you join the DISA Team, you join an industry leader that more than 30% of fortune 500 companies use. With a rich history of IT innovation, we have more than 55,000 customers and complete more than 10 million orders each year. DISA is proud to be a “Top Workplaces” award winner across multiple locations in 2023. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Job Summary
We are seeking a dynamic and results-driven Product Lead to join our team. Based at our office in Ontario at 1245 California Ave, Brockville this full-time, permanent position offers the opportunity to drive product innovation and business growth. In this role, you will be responsible for identifying opportunities, developing strategic product plans, and fostering strong relationships with stakeholders to enhance our offerings. The ideal candidate will have a passion for market research, process improvement, and vendor management, with the ability to develop and implement effective product strategies. If you are a forward-thinking professional with strong analytical skills and a desire to make a meaningful impact on business operations, we want to hear from you.
Responsibilities
- Stakeholder Engagement and Requirements Gathering: Collaborate with internal and external stakeholders to conduct comprehensive requirement-gathering sessions. Use insights to shape business strategies, product development, and service offerings, ensuring alignment with customer needs and enhancing user satisfaction.
- Market Research and Opportunity Assessment: Conduct market research and social/economic surveys to analyze industry trends, assess development potential, and identify new business opportunities. Develop strategies to attract investment, enhance product offerings, and stay competitive.
- Business Planning and Project Coordination: Plan, coordinate, and execute business development and product expansion initiatives. Work with representatives from various enterprises, community organizations, and government agencies to ensure successful project delivery and alignment with strategic goals.
- Policy Development and Program Administration: Develop and implement policies that optimize business processes, reduce costs, and improve operational efficiency. Ensure alignment with regulatory requirements and business objectives.
- Proposal Review and Compliance Guidance: Evaluate commercial development proposals and provide expert advice on regulatory procedures, compliance requirements, and best practices for obtaining necessary approvals from government agencies.
- Vendor and Competitive Analysis: Research and evaluate third-party vendors and alternative service providers. Negotiate favorable terms and pricing to improve service offerings and reduce costs, while conducting competitive analysis to maintain an edge in the market.
- Customer Behavior and Market Analysis: Conduct detailed surveys and analyze data on customer buying habits and preferences. Leverage insights to optimize product offerings, improve service delivery, and align marketing strategies with consumer demands.
- Marketing Strategy and Campaign Optimization: Analyze and improve marketing campaigns to effectively promote compliance and employee screening services. Identify industry trends, refine promotional strategies, and enhance brand visibility to attract a larger client base.
- Product and Service Expansion: Develop strategies for expanding product offerings and services, particularly in the employee screening and compliance sector. Focus on market relevance, operational improvements, and addressing emerging client needs.
- Automation and Process Improvement: Identify opportunities for automation and implement process improvements that enhance service efficiency, streamline operations, and reduce the cost of goods sold (COGS).
- E-Commerce and Digital Strategy Development: Create and implement e-commerce strategies that expand digital platforms, enhance product accessibility, and streamline client subscription and payment processes.
- Payment and Subscription Management: Manage and monitor payment schedules for recurring subscriptions to digital platforms and third-party services, ensuring cost-effectiveness and timely payments.
- Reporting and Documentation: Prepare comprehensive reports, research papers, and articles based on market analysis, business performance, and development projects. Provide clear documentation to inform strategic decisions and support business growth.
- New Business Consultation: Provide expert consultation to clients on planning and starting new business ventures, with a focus on employee screening and compliance solutions. Guide clients through regulatory requirements and best practices for optimizing operations.
Qualifications and Skills Required
- Bachelor’s degree.
- Proven experience in business development, market research, or a related role, preferably in the employee screening, compliance, or technology sectors.
- Strong analytical skills with the ability to assess market trends, identify opportunities, and develop strategic plans.
- Project management experience with the ability to plan, execute, and manage projects from inception to completion.
- Excellent communication and interpersonal skills to engage effectively with stakeholders, vendors, and team members.
- Vendor management expertise with a strong ability to negotiate contracts and optimize costs.
- Knowledge of compliance and regulatory requirements is a plus, particularly in sectors like employee screening or background checks.
- Strong problem-solving and decision-making abilities, with a focus on process improvement and efficiency.
- Experience in marketing and promotional strategy development to drive business growth.
- Familiarity with e-commerce and digital platform management is preferred.
- Proficiency in data analysis tools and software to support market research and business reporting.
- Ability to work independently and collaborate with cross-functional teams to achieve business goals.
Compensation
$90,000.00 - $95,000.00 CAD per annum
Extended health benefits
How to apply?
Please send your resume and a cover letter detailing your qualifications and experience to jack.hill@disa.com.
At DISA, we value innovation, collaboration, and a commitment to excellence. Join us in shaping the future of employee screening and compliance solutions while making a real impact on the safety and productivity of workplaces across North America. We look forward to welcoming a passionate and skilled Product Lead to our team!
