USER SUPPORT TECHNICIAN
E – Net Solutions Inc. is hiring Permanently 2 persons for a post of User Support Technician.
Work Location: #509, 13761 96 Ave, Surrey, BC, Canada, V3V 0E8
The person should be able to perform the following job duties and responsibilities;
• Provide advice and training to users in response to identified difficulties.
• Provide business systems, network and Internet support to users.
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Emulate or reproduce technical problems encountered by users.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software programs.
• Help other technical support workers.
• Travel one to another existing company to identify difficulties.
Employment requirements:
Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply. Candidate with experience in similar establishment may be an asset but this requirement is not mandatory.
Salary: $32.50/Hour and guaranteed 30hrs/week
How to Apply
By Fax: 604-597-2332
By Email: cv@enetsolutions.ca
