Responsibilities

Tasks

• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Motivate staff
• Open and distribute mail and other materials
• Plan and control budget and expenditures
• Train staff
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Set up and maintain manual and computerized information filing systems
• Establish work priorities and ensure procedures are followed and deadlines are met
• Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• Review and evaluate new administrative procedures