As a Debt Management Program (DMP) Specialist, your role will involve reaching out to individuals struggling with debt and offering them a solution through our Debt Management Program. You'll be responsible for explaining how our DMP can help them consolidate their payments, reduce or eliminate interest, and ultimately become debt-free within a manageable timeframe. Your goal will be to build trust, educate clients on the benefits of the program, and guide them through the enrollment process.
Key Responsibilities:
- Contact potential clients via phone, email, or in person to introduce and explain our Debt Management Program.
- Assess clients' financial situations to determine if they are a good fit for the program.
- Clearly communicate the benefits of the DMP, such as reduced interest rates, consolidated payments, and professional support.
- Guide clients through the enrollment process, ensuring they understand all terms and conditions.
- Maintain accurate records of client interactions and progress within the program.
- Work closely with our credit counselors to provide ongoing support to clients.
Requirements:
- Strong sales and communication skills, with the ability to explain complex financial concepts in simple terms.
- Previous experience in sales, financial services, or customer service is preferred.
- Fluent in English, with additional language skills in French, Punjabi, Spanish or Hindi being a plus.
- Ability to empathize with clients and build trust while maintaining professionalism.
- Organized and detail-oriented, with strong follow-up skills.
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for career advancement within our growing company.
- Comprehensive training and ongoing support to ensure your success.
- Health benefits and a positive work environment.
- Two Week Paid Training
- Free Internet and Computer
If you’re passionate about helping people achieve financial stability and are driven to succeed, we encourage you to apply for this role.
How to Apply:
Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and language skills and area you reside within Canada.
Note: We thank all applicants for their interest; however, only those selected for an interview will be contacted. Our company is committed to diversity and inclusion and welcomes applications from individuals of all backgrounds.
