Job Summary: As a IT Consultant, your primary responsibility will be to drive sales of our services to small and medium-sized businesses in your local region. You’ll serve as a trusted advisor to business owners, guiding them on how technology can enhance their operations and revolutionize their customer interactions.
What you’ll do:
• Prospect and sell our full suite of products and services to small and medium businesses.
• Establish and maintain strong, positive relationships with Business owners, managers and/or IT decision makers through personal contact and outstanding customer service.
• Provide weekly and monthly sales commitments that accurately reflect all opportunities.
• Communicating with clients
• Managing and building client relationships.
• Managing a client's operational requirements and strategic vision:
o Understanding businesses, IT needs and goals.
o Matching and building the right and affordable IT solutions.
o Creating an IT infrastructure that helps the client achieve their goals.
• Achieve and exceed monthly and quarterly sales targets and KPIs set by the sales manager.
• Maintain a deep understanding of our IT products and helpdesk services, staying updated on industry trends and competitive offerings.
• Track and manage sales activities and opportunities using CRM software, ensuring accurate and up-to-date records.
• Provide ongoing support to clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Work closely with the marketing and technical support teams to develop effective sales strategies and ensure a seamless customer experience.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
• Maintaining comprehensive and current knowledge of IT best practices, both industry-wide and within Tech Dot Inc., and an ability to work with a wide variety of components, including but not limited to:
o Server and client operating systems
o Microsoft 365
o Backup, database, antivirus, email, and other common and essential software,
o Network protocols and devices,
o Security and IT systems monitoring,
o General computing hardware.
What you’ll bring:
• Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred.
• A strong skill set in cold calling, door knocking and prospecting for new business.
• Minimum of 2 years of inside sales experience, preferably in the IT industry.
• A strong skill set in cold calling, door knocking and prospecting for new business.
• Strong understanding of IT products, services, and industry trends.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Good organizational skills and the ability to multitask.
• Ability to understand and address customer needs, providing solutions that add value.
• Experience using CRM software for managing sales activities and pipeline.
• Ability to work collaboratively with cross-functional teams.
• Self-motivated with a strong work ethic and a proactive approach to sales.
• Must have your own vehicle and a valid driver's license.
What’s in it for you?:
• Competitive base salary with commission structure
• Professional development opportunities
• Friendly and collaborative work environment
