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Job description:

Company: KAN SECURITY

Job Title: User Support Technician (NOC: 2282)

Location: Surrey, BC V3W 1R1

Salary: $32.25 / hour for 40 Hours / Week

Vacancies: 1

Terms of employment: Permanent, Full time

Start date: As soon as possible

Employment conditions: Morning, Day, Evening, Night

Job requirements:

Languages: English

Education: College/CEGEP or equivalent experience

Experience: 1 year to less than 2 years

Personal Suitability: Team player, Excellent written communication, Judgement, Excellent oral communication, Client focus, Organized, Effective interpersonal skills

Specific Skills:

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

How to apply

By email: