Responsibilities

Tasks

• Compile orders and instructions received from customers
• Organize tasks to accomplish the work
• Oversee operational logistics of the organization
• Plan and organize operational logistics of the organization
• Track and complete work orders
• Monitor movement of supplies and materials between departments
• Prepare and submit reports
• Ensure accuracy of completed time sheets, payroll and other summaries
• Maintain work records and logs
• Perform general office duties
• Provide customer service
• Arrange training for staff
• Co-ordinate, assign and review work
• Advise vehicle operators of traffic and other problems
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Database software
• Database

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Hand-eye co-ordination

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player