Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Direct staff
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Perform basic bookkeeping tasks

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Ability to multitask
• Organized
• Team player
• Reliability
• Time management
• Accountability