Work setting

• Hospitality industry

Responsibilities

Tasks

• Direct staff
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail

Personal suitability

• Ability to multitask
• Excellent written communication
• Judgement
• Organized
• Reliability
• Time management
• Accountability
• Dependability