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User Support Technician

Posted by: DIGIPRO IT SOLUTIONS LTD.
Posting date: May 01, 2024      Closing date: November 30, 2024
Posting date: May 01, 2024
Closing date: November 30, 2024
 
Job location: Chilliwack - BC, Canada
 
Salary: $31.00/Hour
 
Vacancy: 1
 
Job category: IT & Web Design
Job id: 20240501-204632

Job description:


DIGIPRO IT SOLUTIONS LTD. is looking for a hardworking and organized User Support Technician to join the team.

Business Address: 9370 Stanley Street, Chilliwack, British Columbia, Canada V2P 3Y6.
No. of positions: 1
Start date: As soon as possible
Wage: $31.00/Hour
Job type: Full-time permanent

Job duties:
-Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
-Consult user guides, technical manuals, and other documents to research and implement solutions
-Provide advice and training to users in response to identified difficulties
-Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
-Participate in the redesign of applications and other software
-Provide business systems, network, and Internet support to users in response to identified difficulties

Job requirements:
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years

Experience and specialization: Computer and technology knowledge
-Device drivers
-Networking security
-Desktop applications

Send your resumes to jobs.digipro@yahoo.com

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