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Responsibilities

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Word processing software
• Inventory control software
• Electronic mail
• Spreadsheet
• MS Outlook

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods