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User support technician

Posted by: TAYLOR & MERGUI PROFESSIONAL CORPORATION.
Posting date: May 01, 2024      Closing date: May 01, 2025
Posting date: May 01, 2024
Closing date: May 01, 2025
 
Job location: North York - ON, Canada
 
Salary: $28.85 to $30.00 hourly (To be negotiated) / 40 hours per Week
 
Vacancy: 1
 
Job category: Technician & Mechanic
Job id: 20240501-165131

Job description:


Work Location

1000 FINCH AVE. WEST suite 400 North YorkON M3J 2V5

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilitiesSupport for newcomers and refugeesSupport for youthsSupport for VeteransSupport for Indigenous peopleSupport for mature workersSupports for visible minorities

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

 

How to apply

By email

taylormergui001@outlook.com

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