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Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• Google Docs
• Workday
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Electronic scheduler
• MS Access
• MS Office
• Quick Books
• Adobe Acrobat Reader
• Google Drive
• LinkedIn
• Electronic mail

Technical terminology

• Business

Area of work experience

• Purchasing, procurement and contracts

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Charts, tables, graphs and diagrams
• Business process management

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner