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Work setting

• Industrial facility or establishment
• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Supervise other workers
• Establish and implement policies and procedures
• Train other workers
• Train, direct and motivate staff
• Oversee the classification and rating of occupations
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Plan, organize, direct, control and evaluate daily operations
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Recruit and hire staff
• Maintain and manage digital database
• Coaching
• Consult with clients after sale to provide ongoing support
• Conduct performance reviews

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Windows
• MS Word
• MS Office
• LinkedIn
• Electronic mail

Benefits

Financial benefits

• As per collective agreement

Other benefits

• Free parking available
• On-site amenities
• Parking available